» Daniel Lafrenière

 

Daniel Lafrenière

New reporting tool, scores and more! Discover our latest update

Great news! We’ve just updated Greatify with a variety of different features based on your feedback!

Last fall, we went on a roadshow and met the vast majority of our clients, contact centers in customer service, telesales or technical support, to find out what features and improvements they wanted to see in Greatify. Thanks to everyone’s precious input, we’re pleased to announce the following updates in Greatify!

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Our product changes its brand from HeartBeat to Greatify

Our product changes its brand from HeartBeat to Greatify

Our understanding of our clients’ reality has evolved substantially since the launch of our platform at the beginning of 2015.
From a solution intended to increase sales team motivation, it is now a full-blown web application that, according to our clients, increases productivity and happiness at work, fosters team spirit and mobilizes their client facing teams. These benefits described by our clients paved the way for a much broader scope for our raison d’être and, inevitably, a rebranding process leading to the name Greatify. [···]

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