For some background info, here are a few interesting statistics regarding employee motivation and incentives in the workplace that can be used for your research or article:
- Each day, 10% of employees are absent in call centres; 34% say that they are sick because they don’t feel appreciated.
- A study by the firm Interact with 1000 workers in the United States demonstrated that the lack of appreciation by their managers is their number 1 complaint (63%). It’s not because they need to play at work.
- When managers recognize employees’ contribution, their engagement increases by 60%
- A study by the Bersin group, employee productivity with companies that offer incentive programs is 14% higher than those that do not offer any.
- Organizations that have incentive programs experience a 31% decrease in employee turnover.
- 41% of companies that encourage colleagues to support one another experienced a significant increase in customer satisfaction.
- 46% of upper management in large-scale companies deem that incentive programs are an investment and not an expense.
- Companies that offer incentives and contests experience a 28% decrease in employee dissatisfaction vs other companies that do not have such frameworks in place.
ROI / Bottom-line impact
- McLean & Company found that a disengaged employee costs an organization approximately $3,400 for every $10,000 in annual salary.
- The Corporate Leadership Council studied the engagement level of 50,000 employees around the world to determine its direct impact on both employee performance and retention. Here are two important findings:
Engaged companies grow profits as much as 3X faster than their competitors.
Highly engaged employees are 87 percent less likely to leave the organization.
- In research prepared for the UK government (Engaging for Success: enhancing performance through employee engagement), David MacLeod and Nita Clarke found the following correlations to employee engagement:
Companies with low engagement scores earn an operating income 32.7 percent lower than companies with more engaged employees.
Similarly, companies with a highly engaged workforce experience a 19.2 percent growth in operating income over a 12-month period.
- Organizations that have an official means to acknowledge employee contribution experience, on average a 14% increase in their financial results.
Other statistics and research available upon request.